The appointments are drop-in only, unless you have a have a few years of taxes to do then you get to make an appointment. They also have a representative from the IRS available if you need to ask any questions or look up income statements from past years. If you are fluent in another language (like Spanish, Cantonese, Mandarin, Russian and Vietnamese) chances are they have someone who can help.
As a small business owner and a one man show with very tight margins it great to know that these types of resources are available. And, if you have employees, these IRS certified tax preparers will even come to your place of business and help your employees with their taxes. Finally, they also offer financial coaching, small loans and workshops if you are looking to gain control of your short and long-term personal finances.
So, don't procrastinate. Get help! You'll feel a zen-like relief after the tax beast has been defeated. I certainly do.
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